Effective Date: October 16, 2026

Privacy & Cookie Policy

Depending on how you use the website, Elate may collect the following information:

• Identity and contact information, including name, email address, telephone number, billing address, and shipping address.
• Account, order, transaction, product-configuration, and customer-service information.
• Customer-uploaded photographs, artwork, or other files used for custom-art or production services.
• Device, browser, IP address, cookie, security, and website-usage information.
• Information necessary for payment processing, fraud prevention, production, fulfillment, shipment, and compliance.

How We Use Information

Elate may use information to operate the website; process and fulfill transactions; provide support; communicate order status; maintain security; prevent fraud; improve services; comply with legal obligations; and conduct marketing or analytics activities where permitted.

Service Providers

Information may be disclosed to payment, production, framing, fulfillment, shipping, hosting, storage, fraud-prevention, analytics, advertising, and technology providers when reasonably necessary for the services they perform for Elate and as permitted by law.

Cookie and Similar Technology Categories

• Necessary: Security, session, account, cart, checkout, fraud prevention, and core site operation.
• Preferences: Remembers visitor choices or presentation preferences where used.
• Analytics: Measures traffic and site use to improve performance and customer experience.
• Advertising and marketing: Supports advertising measurement, remarketing, conversion reporting, and similar functions where used and permitted.

Your Privacy & Cookie Choices

We use necessary cookies to keep the site secure, remember your cart, and complete transactions. With your permission where required, we may also use analytics, advertising, and personalization technologies. You may choose Accept All, Reject All, or Manage Preferences. You can change your choices later through Cookie Settings.

Cookie controls: Accept All | Reject All | Manage Preferences

Manage Preferences allows you to select the categories you wish to permit. A persistent Cookie Settings link is available so you can revisit or change your choices.

Consent Operation

Where consent is legally required, non-essential technologies remain disabled until you give the required consent. Necessary technologies may operate to the extent reasonably required to provide a service you request or operate the site as permitted by law. Your consent choice, the applicable policy or consent version, and the date and time of the choice may be recorded for compliance and operational purposes.

Customer Uploads and Production Data

If you upload photographs, artwork, or other files for a custom-art or production service, you grant Elate and necessary service providers a limited, non-exclusive license to copy, resize, crop, color-process, convert, transmit, temporarily store, prepare, print, frame, and otherwise process that content only as reasonably necessary to provide the requested product or service or address a customer-service or production issue.

Temporary website storage: Uploaded artwork is not intended to remain permanently in the WordPress Media Library or as a permanent website asset. The file may be stored temporarily during configuration, preview, checkout, and production preparation so you can return to the configurator without uploading the same image again.

90-day production backup: After a completed purchase, the final production image used for fulfillment may be securely archived in Google Drive for up to ninety (90) days as a production backup. The backup may be used only for order fulfillment, re-transmission to the production provider, production correction, replacement, or related customer support. At the end of the 90-day retention period, the archived production image is automatically deleted.

The 90-day image-retention period applies only to the artwork image file. Normal order, transaction, accounting, tax, payment, fulfillment, and customer-service records may be retained separately as required or permitted for legitimate business and legal purposes.

Your Information

Elate does not sell your personal information. Elate does not share personal information with third parties for their own independent use except where you direct us to do so, where disclosure is necessary to provide a requested service, or where disclosure is otherwise permitted or required by law.

Contact

Elate Digital Art Gallery is a trade name of Elate Business Concepts Group, LLC, PO Box 100088, Milwaukee, WI 53210. Telephone: 1-414-800-0809. Email: art@elategallery.com.